Terms of service

Terms of Service

Last Updated: [25/06/2026]

Welcome to Lakhani jewelers. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or making a purchase, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using our website, you confirm that you are at least 18 years of age or have the consent of a legal guardian and agree to comply with these Terms of Service.

2. Product Information

We strive to present our jewelry collections with the highest degree of accuracy. However, slight variations in gemstone color, precious metal finishes, dimensions, and craftsmanship may occur due to the handcrafted nature of luxury jewelry.

All product descriptions, pricing, and availability are subject to change without prior notice.

3. Pricing & Payment

All prices are displayed in [Currency] and include applicable taxes unless otherwise stated.

We accept secure payments through authorized payment providers. By submitting payment information, you represent that you are authorized to use the selected payment method.

4. Orders & Acceptance

Placing an order does not guarantee acceptance. We reserve the right to decline, cancel, or limit orders at our discretion, including in cases involving pricing errors, suspected fraud, or product unavailability.

You will receive an order confirmation once your purchase has been successfully processed.

5. Shipping & Delivery

We offer insured shipping for all jewelry purchases. Delivery timelines are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.

Risk of loss transfers to the customer upon confirmed delivery.

6. Returns & Exchanges

Customer satisfaction is important to us. Eligible items may be returned or exchanged within [7] days of delivery, provided they are unused, unworn, and accompanied by original packaging and documentation.

The following items are generally non-returnable:

Custom-made jewelry
Engraved pieces
Personalized orders
Final sale items

Refunds will be processed according to our Return Policy.

7. Authenticity & Warranty

We guarantee the authenticity of all precious metals, diamonds, gemstones, and jewelry sold through our official channels.

Eligible purchases may be covered by a limited warranty against manufacturing defects. The warranty does not cover normal wear, accidental damage, misuse, loss, theft, or unauthorized modifications.

9. Customer Accounts

Customers are responsible for maintaining the confidentiality of their account credentials and for all activities conducted under their accounts.

We reserve the right to suspend or terminate accounts that violate these Terms.

10. Prohibited Use

You agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access to our systems.
Disrupt website functionality.
Upload malicious software or harmful code.
Misrepresent your identity or payment information.

12. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Force Majeure

We shall not be held responsible for delays or failures resulting from circumstances beyond our reasonable control, including natural disasters, government actions, labor disputes, supply chain disruptions, or transportation delays.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of [Jurisdiction], without regard to conflict of law principles.

15. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes become effective upon publication on our website. Continued use of our services constitutes acceptance of the revised Terms.